You can return any new, unused and unaltered item with
all original tags within 14 days of delivery of your item. We will
issue a refund to your original payment method.
Step 1: Locate your original order
number by the either the invoice sent with the package or your online order
Step 2: Request a return authorization number (RA#) by
calling one of our office at (801) 797-9276. You have 14 days from the time of
RA issuance to have the package delivered to Jaxn Motorsports.
Step 3: Include your return authorization number with
your return shipment. Place all merchandise in a shipping box; you can use
the original shipping container. Please DO NOT use the original
manufacturer's product box as the only shipping container. It will most
likely arrive damaged and the package will be rejected as eligible for refund.
Returns should be shipped to the following address
unless otherwise noted on your return authorization instructions:
W Robinson Dr
Salt Lake, UT
Please retain your return tracking
information. Jaxn Motorsports is not responsible for packages lost
during return shipment.
All Return shipping charges are the sole responsibility
of the Buyer.
Returned products must be in new,
unused condition and include the original box, bags and/or packaging with all
Once your return is received and
inspected by Jaxn Motorsports (usually within 24 hours of receipt),
your refund will be processed and a credit will be applied to your credit card
or original method of payment. Please note that depending on your credit card
company, it may take an additional 2-10 business days after your credit is
applied for it to be posted to your account.
You are responsible for all shipping costs associated
with getting your order back to Jaxn Motorsports.
Reserve the Right To charge a 10% restocking fee
merchandise or parts which shows signs of use (wear, bugs, dirt, scuffing,
mounting, etc) or otherwise is in a condition other than it was received cannot
Any electronic which
has been removed from packaging or manufacturer seal broken is non-returnable.
Any part which has
been installed or shows signs of attempting to be installed on a vehicle is
Any Tool or Chemical
that has been opened or seal broken is non-returnable.
Open box items for
which the packaging has been destroyed are not returnable.
has its own warranty policy. Jaxn Motorsports will assist customers with their
warranty; however Jaxn Motorsports does not provide any direct warranty on any
Please let us
know immediately if any goods arrive damaged. Please keep all original
shipping containers and take pictures if possible. Damaged goods claims are
handled through the shipping carrier. We will assist our customers in these
claims. We only ask that customers be patient as sometimes this process can be